Roofing
Replacement, repair, hail and storm inspections, skylights, attic ventilation, flat roofs.
Estimates: on-site visits of 45 minutes or estimates from the homeowner's photos.
Trades
Built for exterior trades where the estimate is a visit.
Each trade starts with its own services, questions and estimate types, so the assistant asks what you'd ask before you drive out. Pick more than one if your company does more than one.
Siding and exterior
Siding, soffit, fascia, stucco, exterior trim.
Estimates: on-site visits of 45 minutes or estimates from the homeowner's photos.
Eavestroughs
New and repaired troughs, downspouts, guards, seasonal cleaning.
Estimates: on-site visits of 30 minutes or estimates from the homeowner's photos.
Windows and doors
Window replacement, entry, patio and storm doors, fogged-glass repair.
Estimates: on-site visits of 60 minutes or virtual estimates of 20 minutes.
Fences and decks
Fences, decks, railings, pergolas, staining.
Estimates: on-site visits of 45 minutes.
No Storm mode: a storm warning doesn't bring a rush of calls for this work the way it does for roofs and siding. Answering and booking work the same as for the other trades.
Hardscaping
Patios, driveways, walkways, retaining walls, landscape construction (not maintenance).
Estimates: on-site visits of 45 minutes.
No Storm mode: a storm warning doesn't bring a rush of calls for this work the way it does for roofs and siding. Answering and booking work the same as for the other trades.
Landscaping and lawn care
Lawn care, spring and fall cleanups, garden beds, hedge and shrub trimming, sod and seeding (not tree work or pesticide spraying).
Estimates: on-site visits of 30 minutes or estimates from the homeowner's photos.
No Storm mode: a storm warning doesn't bring a rush of calls for this work the way it does for roofs and siding. Answering and booking work the same as for the other trades.
Snow removal
Driveway and parking lot plowing, sidewalk clearing, salting and snow hauling, per push or on a seasonal contract (not roof snow removal).
Estimates: on-site visits of 20 minutes or estimates from the homeowner's photos.
Storm mode starts on an Environment Canada snowfall, snow squall or winter storm warning for your area. The assistant never names a time for the plow.
Storm mode is on the Starter, Growth and Pro plans. It switches on at an official hail, wind or severe-thunderstorm warning for your area. It's set up for the trades where a warning brings a rush of damage calls: roofing, siding, eavestroughs, and windows and doors. Fences and decks, hardscaping, and landscaping and lawn care don't have it, because their calls don't come in a rush after a storm warning the same way.